IT Help Desk Support
Jewish Family Service of Atlantic & Cape May Counties Jewish Family Service of Atlantic & Cape May Counties Margate City, NJ Margate City, NJ Full-time Full-time From $40,000 a year From $40,000 a year 1 day ago 1 day ago 1 day ago This position will provide JFS with information technology support to optimize operational efficiency.
The duties include resolving technical issues, maintaining hardware and software installations, and improving IT systems.
Duties &
Responsibilities:
Offer technical assistance to agency staff by addressing hardware, software, and network concerns.
(Windows & Mac OS) Manage and maintain an inventory of devices, including smartphones, laptops, desktops, printers, and associated equipment.
Experience with Active Directory environments is a plus.
Willing to learn advanced AD management skills.
DHCP, File Permissions, Networking, ETC.
Provide Level 1 support through both on-site assistance and remote help desk tools.
Monitor and respond quickly and effectively to requests from our end-users Develop and maintain standard computer configurations for end-user computers.
Configure and deploy computers and associated peripheral equipment to meet the needs of the business.
Must have Windows, Mac OS and iOS experience.
Maintain deployed computers and laptops through troubleshooting, repair and/or replacement.
Onboard all new employees, giving them an oversight on IT policies and procedures, and creating their credentials.
Offboard all employees, ensuring that all agency equipment is returned in working order Coordinate with the employee's supervisor to facilitate the forwarding of emails, and phone calls for a predetermined amount of time.
Decommission old hardware (Removing old HDDs, ensuring its removal from all databases, Maas360, MWP, Verizon, etc) Triage all JFS-HelpDesk request that come through to the IT Department, and work to resolve issues either locally or remotely.
Education &
Experience:
BachelorDegree or experience in related area preferred with a minimum of 1-3 years as a PC Support Administrator in a high paced environment.
Working knowledge of Word, Outlook, and PC and Apple support preferred.
Jewish Family Service of Atlantic & Cape May Counties (JFS) is a multi-service agency.
With more than 150 employees, our team is committed to helping people realize their fullest potential and achieve personal goals.
Jewish Family Service of Atlantic & Cape May Counties is committed to diversity in the workplace, reinforcing inclusion reflective of the multicultural communities we are committed to serving.
The agency is dedicated to the advancement and upward mobility of our staff members.
We encourage applicants of all backgrounds to join our team, enriching our workforce and community.
JFS is dedicated to a flexible work-life balance for its team members by offering 16 Holidays, up to 4 weeks' vacation, and 3 weeks of sick time.
We offer excellent benefits packages - including Medical, Dental, Vision, Life Insurance, TelaDoc, 403(B) Retirement, and more.
JFS looks forward to welcoming you to our offices based in Atlantic City, Margate, Egg Harbor Township, Mays Landing, and Cape May Courthouse, to begin an exciting, meaningful, and rewarding career.
Job Type:
Full-time Pay:
From $40,000.
00 per year
Benefits:
Dental insurance Employee assistance program Employee discount Health insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Education:
Bachelor's (Preferred)
Experience:
IT support:
1 year (Required) Computer hardware:
1 year (Required) Computer Software:
1 year (Required) Work Location:
Multiple locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
The duties include resolving technical issues, maintaining hardware and software installations, and improving IT systems.
Duties &
Responsibilities:
Offer technical assistance to agency staff by addressing hardware, software, and network concerns.
(Windows & Mac OS) Manage and maintain an inventory of devices, including smartphones, laptops, desktops, printers, and associated equipment.
Experience with Active Directory environments is a plus.
Willing to learn advanced AD management skills.
DHCP, File Permissions, Networking, ETC.
Provide Level 1 support through both on-site assistance and remote help desk tools.
Monitor and respond quickly and effectively to requests from our end-users Develop and maintain standard computer configurations for end-user computers.
Configure and deploy computers and associated peripheral equipment to meet the needs of the business.
Must have Windows, Mac OS and iOS experience.
Maintain deployed computers and laptops through troubleshooting, repair and/or replacement.
Onboard all new employees, giving them an oversight on IT policies and procedures, and creating their credentials.
Offboard all employees, ensuring that all agency equipment is returned in working order Coordinate with the employee's supervisor to facilitate the forwarding of emails, and phone calls for a predetermined amount of time.
Decommission old hardware (Removing old HDDs, ensuring its removal from all databases, Maas360, MWP, Verizon, etc) Triage all JFS-HelpDesk request that come through to the IT Department, and work to resolve issues either locally or remotely.
Education &
Experience:
BachelorDegree or experience in related area preferred with a minimum of 1-3 years as a PC Support Administrator in a high paced environment.
Working knowledge of Word, Outlook, and PC and Apple support preferred.
Jewish Family Service of Atlantic & Cape May Counties (JFS) is a multi-service agency.
With more than 150 employees, our team is committed to helping people realize their fullest potential and achieve personal goals.
Jewish Family Service of Atlantic & Cape May Counties is committed to diversity in the workplace, reinforcing inclusion reflective of the multicultural communities we are committed to serving.
The agency is dedicated to the advancement and upward mobility of our staff members.
We encourage applicants of all backgrounds to join our team, enriching our workforce and community.
JFS is dedicated to a flexible work-life balance for its team members by offering 16 Holidays, up to 4 weeks' vacation, and 3 weeks of sick time.
We offer excellent benefits packages - including Medical, Dental, Vision, Life Insurance, TelaDoc, 403(B) Retirement, and more.
JFS looks forward to welcoming you to our offices based in Atlantic City, Margate, Egg Harbor Township, Mays Landing, and Cape May Courthouse, to begin an exciting, meaningful, and rewarding career.
Job Type:
Full-time Pay:
From $40,000.
00 per year
Benefits:
Dental insurance Employee assistance program Employee discount Health insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Education:
Bachelor's (Preferred)
Experience:
IT support:
1 year (Required) Computer hardware:
1 year (Required) Computer Software:
1 year (Required) Work Location:
Multiple locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
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